Privacy Policy
Last updated: October 10, 2026
LeadWave Privacy Policy
This Privacy Policy describes how LeadWave (“we,” “us,” or “our”) collects, uses, and shares information about you when you visit https://getleadwave.io/ (the “Site”), purchase digital downloads, use our services, or communicate with us (collectively, the “Services”).
By accessing or using our Services, you agree to the practices described in this Privacy Policy.
Who We Are
LeadWave operates the Site and acts as the data controller for personal information collected through our Services.
Website: https://getleadwave.io/
Support Email:
khrystyna@getleadwave.io
Information We Collect
We collect only the information necessary to provide and support our digital products and services.
Information You Provide Directly:
Contact and account details (such as your name and email address) when you sign up or purchase digital downloads.
Communications and support messages you send us via our website chat or email.
Payment Information:
When you purchase digital downloads, payments are processed securely through our merchant of record/payment partner (Creem.io). We do not collect, process, or store full credit card numbers on our servers. Creem.io shares basic transaction metadata (such as your email, purchase details, and billing country for tax compliance) with us to fulfill your order.
Information Collected Automatically:
Analytics Data: We use Google Analytics to understand how visitors interact with the Site. Google Analytics collects standard technical data (such as IP address, browser type, and page views) through cookies.
Support Chat Data: When you use our live chat widget (Crisp), Crisp may collect technical data, your chat history, and any contact info you provide to assist you with customer support
Server & Security Logs: Standard technical infrastructure logs (IP addresses, timestamps, requested URLs) maintained for security and abuse prevention.
How We Use Your Information
We use your information for the following purposes:
To deliver digital downloads, license keys, and process your orders via Creem.io.
To provide customer support and respond to inquiries submitted via Crisp chat or email.
To send essential transactional emails (e.g., purchase receipts, download links, security notices).
To analyze website traffic and usage trends using Google Analytics to improve our products.
To detect, prevent, and address fraud, security breaches, or technical issues.
To comply with legal, tax, and accounting obligations.
Disclosures of Your Information
We will not sell, rent or disclose your personal information contradictory to this Privacy Policy, except as required by law or government regulation.
Web Browser Cookies
LeadWave uses cookies and similar tracking technologies for specific functions:
Google Analytics Cookies: Set to measure aggregate site traffic and performance. You can opt out via browser settings or tools like the Google Analytics Opt-out Browser Add-on.
Crisp Cookies: Set by our chat widget to maintain your support session and remember chat history across page refreshes.
Creem.io Cookies: Set during the secure checkout process for fraud prevention and payment session management.
Your Privacy Rights
Depending on your location (such as the EEA/UK under GDPR or California under CCPA), you have rights to access, correct, delete, or export your personal data, or object to its processing. To exercise any of these rights, email us at khrystyna@getleadwave.io.
Changes to the Privacy Policy
We may update the Privacy Policy to reflect changes in our service. We will publish an announcement on the main page of our Site when we make any alterations to LeadWave Privacy Policy. We encourage you to periodically check this notification in order to be informed about how LeadWave is protecting your data. You acknowledge and agree that it is your responsibility to review this Privacy Policy and become aware of any changes.
Contact Us
For questions or requests regarding this Privacy Policy, reach out to us at:
Email:
khrystyna@getleadwave.io
LeadWave is a B2B Lead Generation company that provides a ready to use list of SaaS companies and helps accelerate outbound sales by delivering hand-curated and custom prospects' list based on any criteria.
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