Notion logo

Notion

San Francisco, California, US

Website

Notion Email Format

Notion employees most often use the format {first}@makenotion.com, which matches about 64% of known addresses; the rest mostly use {f}{last}@makenotion.com. Staff email runs on makenotion.com, not on notion.com, the website domain Notion bought from a private owner, or notion.so, its original domain.

Verified by LeadWave

Most common email format

{first}@makenotion.com

64%

of known addresses

maya@makenotion.com

Example address

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Company overview

Company

Notion Labs, Inc.

Industry

Software: productivity and AI workspace

Founded

2013

Headquarters

San Francisco, California, US

Revenue

$500M+ annualized (Notion, Sep 2025)

Funding stage

Private; $11B valuation (employee share sale, Jan 2026)

What is Notion’s email format?

Format

Example (fictional name: Maya Chen)

Share of known addresses

Status

{first}@makenotion.com

maya@makenotion.com

About 64%

Current, most common

{f}{last}@makenotion.com

mchen@makenotion.com

About 23%

Current

{first}.{last}@makenotion.com

maya.chen@makenotion.com

About 9%

Current, less common

{last}@makenotion.com

chen@makenotion.com

About 4%

Rare

The shares come from LeadIQ’s Notion profile (LeadIQ, checked Oct 29, 2026), and Clay also lists {first}@makenotion.com as the most common format (Clay). A few other providers rank {f}{last} first, so if the short form bounces, try mchen-style before first.last.

Which domains does Notion use?

  • makenotion.com: staff email, hosted on Google Workspace; the web address itself redirects to notion.com

  • notion.com: the website. Notion bought it from a private owner in a deal that began in 2018, paying in cash and Notion equity (Akshay Kothari on LinkedIn), and it was forwarding to Notion by April 2020 (TheDomains). It sends Notion’s marketing email, but its mail servers are a registrar default rather than Notion’s own (checked Oct 29, 2026), so don’t guess staff addresses on it. Notion’s press inbox, press@notion.com, is the one official address on this domain.

  • notion.so: Notion’s original domain. Since June 2026 its pages redirect to notion.com and sign-ins go to app.notion.com; it has no mail servers (checked Oct 29, 2026)

  • notion.ai: redirects to Notion’s AI product page; it has no mail servers and its SPF record allows no senders, so no Notion email comes from it (checked Oct 30, 2026)

  • app.notion.com: the Notion app since June 2026

  • notion.site: public pages that Notion users publish; a page there is not from Notion staff

  • mail.notion.so: Notion’s automated notifications, such as notify@mail.notion.so

  • calendar.notion.so and cron.com: Notion Calendar, formerly Cron, which Notion bought in 2022 (Cron)

A pattern-based address is an educated guess, not a confirmed one. Run it through an email verifier before you send, because a bounce hurts your sender reputation.

Is that email really from Notion?

Check the domain after the @. Notion doesn’t publish a list of the domains it sends email from, but each of its domains has a clear job:

  • makenotion.com: Notion staff and official inboxes, such as team@makenotion.com.

  • mail.notion.so: automated notifications about comments, page invites and sign-in codes. These can be genuine Notion messages triggered by someone else: Sublime Security flags emails where a free Notion workspace impersonates an executive (Sublime Security).

  • notion.com: marketing emails and newsletters.

  • notion.site links: anyone can publish one, so a link to notion.site doesn’t prove a message came from Notion.

  • notion.ai: nothing. Notion’s DNS says no email is sent from this domain, so treat a message from an @notion.ai address as suspicious.

Notion asks people to send suspicious activity to security@makenotion.com (Notion), and to report phishing pages with the “Report page” option inside the page (Notion). Its list of Notion-owned domains for firewall allowlists covers notion.com, notion.site, app.notion.com and notionusercontent.com (Notion).

What is Notion’s official email address?

Notion’s support inbox is team@makenotion.com. Every other official address is on makenotion.com too, except the press inbox.

Need

Where to write

Published on

Account, billing and product support

team@makenotion.com

Privacy policy (updated Sep 29, 2025)

Privacy and data-rights requests

privacy@makenotion.com

Privacy policy and privacy help page

Security vulnerabilities

security@makenotion.com; bug bounty on HackerOne

Security page

Abuse and account integrity

abuse@makenotion.com

Security page

Suspicious activity or malicious ads

security@makenotion.com

Malvertising help article

Press and media

press@notion.com

Press help article

Copyright (DMCA) notices

Web process, no email address

Report-content help article

Postal mail

685 Market St, San Francisco, CA 94105

Privacy policy

Notion’s privacy policy names no data protection officer.

Which other companies are called Notion?

Several unrelated companies share the name, and B2B databases sometimes mix their staff into the record for Notion Labs. Before you export contacts, check that the email domain is makenotion.com.

Name

Domain

Same company?

Notion, the productivity app (Notion Labs, Inc.)

notion.com; staff email on makenotion.com

Yes, this page

Notion Capital, a London venture capital firm

notioncapital.com (notion.vc redirects here)

No

Notion, a smart-home sensor brand owned by Comcast

getnotion.com

No

Frequently asked questions

What is Notion’s email format?
Is Notion’s email @notion.com?
Is Notion’s email @notion.so?
What is Notion’s support email?
How do I contact Notion’s press team?
How do I report a security vulnerability to Notion?
Is an email from mail.notion.so real?
What is makenotion.com?
Is Notion Capital the same as Notion?
Does Notion use notion.ai for email?

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LeadWave is a B2B Lead Generation company that provides a ready to use list of SaaS companies and helps accelerate outbound sales by delivering hand-curated and custom prospects’​ list based on any criteria.