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LeadWave
Updated October 2026

569 Help Desk SaaS Companies in 2026

Help desk SaaS companies build ticketing software: customer support help desks that turn emails, chats and calls into tickets, and IT service desks for internal requests.

Companies
569
In LeadWave's database, October 2026
Total funding raised
$12.2B
Across 190 funded companies
Median headcount
27
Of 423 with a known headcount
Median year founded
2015
Of 526 with a known year

The largest Help Desk SaaS companies

The top 30 of 569, strongest matches first, then by size. Headcount is the latest known figure.

The largest Help Desk SaaS companies
CompanyWebsiteEmployeesHeadcountFundingLinkedInCEO
1Notionnotion.so1,001–5,0004,695$100M–500MLinkedInAkshay Kothari
2Automation Anywhereautomationanywhere.com1,001–5,000—$852.7MLinkedInNeeti Mehta Shukla
3SolarWindssolarwinds.com1,001–5,0002,246$15.7MLinkedInMike Bennett
4ConnectWiseconnectwise.com1,001–5,0002,009$585KLinkedInJason Magee
5Intercomintercom.com501–1,0001,838$291.8MLinkedInEoghan McCabe
6N-ablen-able.com1,001–5,0001,056$27.6MLinkedInJohn Pagliuca
7Lucidlucid.co1,001–5,0001,021$670.5MLinkedInKarl Sun
8Aircallaircall.io501–1,000608$225.6MLinkedInScott Chancellor
9Gorgiasgorgias.com201–500526$42.4MLinkedInAlex Plugaru
10Contegixcontegix.com201–500——LinkedInBrad Hokamp
11EasyVistaeasyvista.com201–500264$8.4MLinkedInPatrice Barbedette
12Splashtopsplashtop.com201–500253$99MLinkedInRobert Ha
13Textlivechat.com201–500242—LinkedInMariusz Cieply
14ControlUpcontrolup.com201–500233$140.2MLinkedInAsaf Ganot
15Help Scouthelpscout.com201–500230$13.7MLinkedInJared McDaniel
16OneReach.aionereach.ai51–200180—LinkedInRobb W.
17Dovetaildovetailapp.com51–200169$2.7MLinkedInBenjamin Humphrey
18Dovetaildovetail.com1–10169—LinkedInBenjamin Humphrey
19SysAidsysaid.com51–200159$30MLinkedInAvi Kedmi
20eDeskedesk.com51–200——LinkedInRay Nolan
21Efecteefecte.com51–200——LinkedInNiilo Fredrikson
22MSP360msp360.com51–200——LinkedInBrian Helwig
23Octadeskoctadesk.com51–200——LinkedInRodrigo Ricco
24OnTrack Retailontrackretail.co.uk51–200——LinkedInJames Watson
25ProVal Technologiesprovaltech.com51–200——LinkedInVikram Khanna
26Quality Unitqualityunit.com51–200——LinkedInViktor Zeman
27Serviceberry Technologiesservice-berry.com51–200——LinkedInPranav Mehta
28wolkenwolkensoftware.com51–200101—LinkedInRohan Joshi
29Firstbasefirstbasehq.com51–20095$15.1MLinkedInChris Herd
30TeamSupportteamsupport.com51–20093$1.3MLinkedInRobert Johnson

Help Desk SaaS companies at a glance

  • 52% are headquartered in United States, followed by United Kingdom.
  • The largest is Notion, with 4,695 employees.
  • 190 have disclosed funding, $12.2B in total; 25 raised $100M or more.
  • Half were founded before 2015, and 17% in 2020 or later.
Where they're basedShare of 559 companies with a known headquarters
Company sizeEmployees, for 550 companies with a known size
  • 1–10154 · 28%
  • 11–50216 · 39%
  • 51–200114 · 21%
  • 201–50036 · 7%
  • 501–1,0008 · 1%
  • 1,001–5,00018 · 3%
  • 5,001–10,0003 · 1%
  • 10,000+1 · 0%
Year foundedFor 526 companies with a known founding year
  • Before 200030 · 6%
  • 2000–200980 · 15%
  • 2010–2014137 · 26%
  • 2015–2019187 · 36%
  • 2020–202280 · 15%
  • 2023 or later12 · 2%
Funding raisedTotal disclosed funding, for 192 companies
  • Under $1M37 · 19%
  • $1M–5M48 · 25%
  • $5M–10M20 · 10%
  • $10M–50M44 · 23%
  • $50M–100M17 · 9%
  • $100M–500M20 · 10%
  • $500M–1B5 · 3%
  • $1B+1 · 1%

How this list was built

A company is on this list if its description or website presents help desk, service desk or ticketing software.

The data comes from LeadWave's database of SaaS and AI companies, last updated in October 2026. Companies that share a website are counted once. Headcount, funding and CEO come from public sources, so some fields are blank for smaller companies.

More SaaS company lists

Frequently asked questions

LeadWave's database lists 569 Help Desk SaaS companies as of October 2026. This page shows the 30 largest; the full list, with CEO contacts, is part of our 15,000+ SaaS companies list.