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LeadWave
Updated October 2026

237 Customer Success SaaS Companies in 2026

Customer success SaaS companies build software that keeps customers and grows them: customer success platforms with health scores, churn prediction, onboarding and product adoption tools.

Companies
237
In LeadWave's database, October 2026
Total funding raised
$5B
Across 96 funded companies
Median headcount
28
Of 195 with a known headcount
Median year founded
2016
Of 215 with a known year

The largest Customer Success SaaS companies

The top 30 of 237, strongest matches first, then by size. Headcount is the latest known figure.

The largest Customer Success SaaS companies
CompanyWebsiteEmployeesHeadcountFundingLinkedInCEO
1WalkMewalkme.com1,001–5,0001,179$307.5MLinkedInDan Adika
2Pendopendo.io501–1,0001,043$209.5MLinkedInTodd Olson
3Gainsightgainsight.com1,001–5,0001,002$156.3MLinkedInNick Mehta
4Whatfixwhatfix.com501–1,000716$139.8MLinkedInVara Namburu
5Totangototango.com51–200150$36.6MLinkedInKeith Frankel
6Catalystcatalyst.io51–200142$45.4MLinkedInEdward Chiu
7ChurnZerochurnzero.net51–200135$34.5MLinkedInYouMon Tsang
8Newirednewired.com51–200——LinkedInStefano Rizzo
9SenseDatasensedata.com.br51–200——LinkedInGuilherme Pellegrino. PMP
10Velarisvelaris.io11–50122—LinkedInJose Fernandez Castaño
11Chameleonchameleon.io11–50110$1.9MLinkedInPulkit Agrawal
12Reprisegetreprise.com51–200104$82.2MLinkedInEvan Powell
13Userlaneuserlane.com51–200103$16.3MLinkedInHartmut Hahn
14Aptyapty.io51–20098$12.9MLinkedInKrishna Dunthoori
15Notchnotch.cx51–20094$48MLinkedInMarko Deric
16InsideBoardinsideboard.com51–20075$32MLinkedInMichael Bentolila
17Communecommune.us51–20059—LinkedInYuya Takada
18Toonimotoonimo.com11–5043$10MLinkedInDan Kotlicki
19Agencyagency.inc—41—LinkedInTwinsync Ai
20Userpilotuserpilot.com11–5034$1.3MLinkedInYazan Sehwail
21CustomerXcustomerx.cx11–5033$327.8KLinkedInMarcelo Lucas
22EverAftereverafter.ai11–5032Under $1MLinkedInNoa Danon
23UserGuidinguserguiding.com11–5031$1.3MLinkedInOsman Koс
24ClientSuccessclientsuccess.com11–5030$5.8MLinkedInDave Blake
25Dexemdexem.com11–50——LinkedInEric Ravelomanantsoa
26Success4success4.us11–50——LinkedInBalaji Rajagopalan
27UpdateAIupdate.ai11–50——LinkedInJosh Schachter
28Convinconvin.ai11–5025$344.6KLinkedInAtul Shree
29Vitallyvitally.io11–5024$120KLinkedInJamie Davidson
30Custifycustify.com11–5018—LinkedInPhilipp Wolf

Customer Success SaaS companies at a glance

  • 60% are headquartered in United States, followed by United Kingdom.
  • The largest is WalkMe, with 1,179 employees.
  • 96 have disclosed funding, $5B in total; 11 raised $100M or more.
  • Half were founded before 2016, and 22% in 2020 or later.
Where they're basedShare of 233 companies with a known headquarters
Company sizeEmployees, for 229 companies with a known size
  • 1–1064 · 28%
  • 11–5093 · 41%
  • 51–20045 · 20%
  • 201–50012 · 5%
  • 501–1,0006 · 3%
  • 1,001–5,0006 · 3%
  • 5,001–10,0003 · 1%
  • 10,000+0 · 0%
Year foundedFor 215 companies with a known founding year
  • Before 20006 · 3%
  • 2000–200920 · 9%
  • 2010–201458 · 27%
  • 2015–201984 · 39%
  • 2020–202242 · 20%
  • 2023 or later5 · 2%
Funding raisedTotal disclosed funding, for 100 companies
  • Under $1M22 · 22%
  • $1M–5M21 · 21%
  • $5M–10M8 · 8%
  • $10M–50M30 · 30%
  • $50M–100M8 · 8%
  • $100M–500M9 · 9%
  • $500M–1B1 · 1%
  • $1B+1 · 1%

How this list was built

A company is on this list if LeadWave tags it as customer success, or its description or website presents software for customer success, retention or onboarding.

The data comes from LeadWave's database of SaaS and AI companies, last updated in October 2026. Companies that share a website are counted once. Headcount, funding and CEO come from public sources, so some fields are blank for smaller companies.

More SaaS company lists

Frequently asked questions

LeadWave's database lists 237 Customer Success SaaS companies as of October 2026. This page shows the 30 largest; the full list, with CEO contacts, is part of our 15,000+ SaaS companies list.