Customer Support
Intercom pitch deck
Seed · $1M · 2011
Customer service platform: the Fin AI agent, a shared helpdesk inbox and in-app messaging.
Series B · $13.2M · 2019 · 16 slides
AI platform that automates and assists customer support across voice, chat, SMS and email.
On SlideShare. The deck belongs to Capacity.
Capacity pitched this 16-slide deck to raise $13.2M in its Series B in 2019. Capacity was founded in 2017 and is based in University City, USA. The deck is public on SlideShare.
Facts checked against the sources below by LeadWave, curated by Khrystyna Oleksiienko · Updated November 3, 2026
$13.2M, in its Series B in 2019.
16 slides.
Capacity was founded in 2017 and is based in University City, USA. It has 51–200 employees today.
It's public on SlideShare, and it's embedded at the top of this page.
Customer Support
Seed · $1M · 2011
Customer service platform: the Fin AI agent, a shared helpdesk inbox and in-app messaging.
Customer Support
Series A · $10M · 2016
Customer operations platform: a shared inbox where support, sales and account teams answer customers together.
Customer Support
Seed (demo day) · $450K · 2012
Cloud contact center software with AI tools for customer service teams.
Customer Support
Series C · $65M · 2020
Cloud phone system for sales and support teams that plugs into CRMs, helpdesks and other business tools.
Sales
Series B · $33M · 2021
Meeting scheduling and lead routing that books qualified inbound leads with the right rep instantly.
Productivity & Collaboration
Series B · $23M · 2022
Browser-native contract platform for drafting, negotiating and signing contracts in one place
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