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Granola Email Format

Curated by Khrystyna Oleksiienko · Published

Granola employees use the format {first}@granola.so. The website is granola.ai, but staff mailboxes and every official inbox, such as hey@granola.so for support, are on granola.so.

Verified by LeadWave

Most common email format

{first}@granola.so

Share of known addresses
100%
Example address
maya@granola.so

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Company overview

Company
Granola, Inc. (Delaware) and Granola Labs Ltd (UK)
Industry
Software: AI meeting notes
Founded
2023
Headquarters
London, UK
Revenue
Not disclosed; grew 2.5x from January to March 2026 (Bloomberg)
Funding stage
Series C: $125M at a $1.5B valuation (Mar 2026)

What is Granola’s email format?

Format

Example (fictional name: Maya Chen)

Share of known addresses

Status

{first}@granola.so

maya@granola.so

100% of Prospeo’s sample

Current, standard

{first}@granola.ai

maya@granola.ai

Not seen

Unconfirmed: granola.ai is the website domain, and Granola publishes no address on it

Prospeo’s page for Granola, checked Nov 1, 2026, lists one format, {first}@granola.so, used by 100% of the addresses it has (Prospeo). Granola’s own help center uses a first-name granola.so address as its example (Granola), and every official inbox Granola publishes is on granola.so. A sample of one provider is small, so verify an address before you send.

Several other companies are called Granola, mostly food brands, and B2B databases mix them up. A page that shows a different pattern, such as {first}.{last}, is usually about one of them: check that it names granola.so or granola.ai.

Which domains does Granola use?

  • granola.so: staff email and the official inboxes. Its mail servers are Google Workspace, and its DMARC policy is set to reject, so receiving servers should refuse mail that fakes an @granola.so sender. The web address redirects to granola.ai (DNS checked Nov 1, 2026).

  • granola.ai: the website, the app, the help center (docs.granola.ai) and the trust center (trust.granola.ai). It also has Google mail servers and a DMARC reject policy, but Granola publishes no address on it (checked Nov 1, 2026).

  • mail.granola.ai: a sending subdomain set up for SendGrid, an email delivery service (DNS checked Nov 1, 2026).

  • meetgranola: Granola’s handle on LinkedIn and X. meetgranola.com has no website or mail servers (checked Nov 1, 2026).

A pattern-based address is an educated guess, not a confirmed one. Run it through an email verifier before you send, because a bounce hurts your sender reputation.

Is that email really from Granola?

Check the domain after the @:

  • @granola.so: Granola staff and its official inboxes.

  • @granola.ai or @mail.granola.ai: Granola’s own domains, both set up to send email.

  • Pre-call consent emails: when a workspace turns them on, these come from the meeting organizer’s own address, not from Granola (Granola).

  • @granola.com: not Granola. granola.com is an unrelated “All Things Granola” website.

  • Job offers: Granola lists open roles on its jobs page (Granola) and publishes no recruiting email address.

What is Granola’s official email address?

For most questions, Granola’s inbox is hey@granola.so. Its other official addresses are all on granola.so:

Need

Where to write

Published on

Support, account deletion

hey@granola.so

Security and privacy FAQ

GDPR requests

hey@granola.so, subject “GDPR Request”

Security and privacy FAQ

Sales and SSO setup

sales@granola.so

Security page

Security vulnerabilities

security@granola.so

Security page; disclosure policy

Privacy and data processing

privacy@granola.so

Privacy policy (effective Sep 8, 2026)

Postal mail, US

Granola, Inc., 1151 Walker Rd Ste 417, Dover, DE 19904, United States, Attn: Legal

Privacy policy

Postal mail, UK

Granola Labs Ltd, 4-6 Spicer Street, St Albans AL3 4PQ, England, Attn: Legal

Privacy policy

Granola publishes no press or careers email address.

Which other companies are called Granola?

Before you export contacts, check that the domain is granola.so or granola.ai. Companies that share the name include:

Name

Domain

Same company?

Granola, the AI notepad for meetings (Granola, Inc. and Granola Labs Ltd)

granola.ai; staff email on granola.so

Yes, this page

Granola.com, an “All Things Granola” website

granola.com

No

Granola Systems Inc., a software consultancy (granola.team)

granola.team

No

Michele’s Granola, a US granola maker

michelesgranola.com

No

Rollagranola, a UK granola brand

rollagranola.com

No

Who owns Granola, its revenue and valuation: Granola in 2026: revenue, valuation, funding, CEO.

Frequently asked questions

{first}@granola.so. Every address in Prospeo’s sample follows it.

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