What is Nooks’ email format?
Format | Example (fictional name: Maya Chen) | Who uses it | Status |
|---|---|---|---|
{first}.{last}@nooks.in | maya.chen@nooks.in | Most staff, especially those hired since 2024 | Current, standard |
{first}@nooks.in | maya@nooks.in | The founders and early staff | Current, early hires |
{f}.{last}@nooks.in | m.chen@nooks.in | A few addresses | Rare |
Every staff address Nooks or its people have published, in its GitHub organization (GitHub) and in hiring posts from 2023 to 2026, ends in nooks.in; none uses nooks.ai. Founders and early hires go by first name only; most of the team, hired since Nooks grew from 30 to over 200 people, uses first.last. Try maya.chen@nooks.in first, then maya@nooks.in.
A pattern-based address is a guess: run it through an email verifier before you send, because a bounce hurts your sender reputation.
Which domains does Nooks use?
nooks.in: Nooks’ original domain, still used for staff email, the product (app.nooks.in), its status page and call recordings. Its website forwards to nooks.ai. Mail runs on Google Workspace (DNS checked Nov 8, 2026).
nooks.ai: the website, the help center (support.nooks.ai) and the trust portal (trust.nooks.ai).
tracking.sep.nooks.in: the host customers point their email-tracking subdomains at (Nooks).
nooks.works belongs to a different company called Nooks, which builds classified computing for defense (Nooks (defense)). Barnes & Noble’s NOOK, Nookly and Nookal are unrelated too.
Why did I get a call or email “from Nooks”?
Almost certainly it came from one of Nooks’ customers. Nooks’ terms make the customer “the sole initiator of any call or other communication transmitted through the Services” (Nooks). Emails go out from the sales rep’s own Gmail or Outlook (Nooks), with tracking links on the customer’s own domain, and calls come from numbers Nooks provides to the customer, registered so they show the business name rather than “spam likely”.
If your phone rang and nobody was there, that is often parallel dialing: Nooks’ dialer calls two to five people at once and connects the rep to whoever answers first (Nooks). Nooks says it doesn’t spoof numbers and that users must honor opt-out requests (Nooks).
To stop calls, tell the company calling you to stop; its rep can block your number in Nooks. That doesn’t stop emails, so unsubscribe from those separately. For a privacy request about data the company holds, contact that company: Nooks only processes data on its behalf (Nooks).
Is that email really from Nooks?
Both nooks.in and nooks.ai publish a DMARC policy of quarantine, so mail that fakes either domain should land in spam (DNS checked November 8, 2026). Nooks hasn’t published a phishing or recruiting-scam warning. Its real jobs are on its Ashby careers board (Ashby); the other “Nooks” on Greenhouse is the defense company.
What is Nooks’ official email address?
Need | Where to write |
|---|---|
Customer support | support@nooks.ai, or the in-app chat (Nooks) |
Sales and demos | The demo form; no sales inbox (Nooks) |
Privacy and data requests | privacy@nooks.in (Nooks) |
Security vulnerabilities | vulnerabilities@nooks.in; Nooks has no security.txt (Nooks) |
Security and compliance documents | The trust portal at trust.nooks.ai (SOC 2 Type 2, ISO 27001) |
Press and legal | No dedicated inbox; legal notices go to the postal address |
Jobs | Nooks’ Ashby careers board |
Postal mail | Nooks Communications, Inc., 350 Bush Street, 8th Floor, San Francisco, CA 94104 |
Who owns Nooks, its funding and its CEO: Nooks in 2026: revenue, valuation, funding, CEO.
